If for any reason you are not completely satisfied with your purchase, The Shoe Centre will gladly refund, exchange or credit your purchase within 21 days of date shown on invoice.

In order for goods to be refunded, exchanged or credited:

  • Shoes must be unworn and only fitted when on a clean surface
  • Shoes must be in their original condition
  • Shoes must be returned in their original box

All returns, exchanges and credits must be accompanied with the original receipt Refunds are always processed within 1-5 working days of receiving the goods using the original method of payment at the time of purchase. We will only refund the price of the goods and not the postage charged unless the goods are damaged or faulty. This does not affect your statutory rights.

When returning goods we would recommend that you use recorded delivery as you can track the delivery.

The Shoe Centre is not responsible for goods that are lost in the post or missing.


As we are family owned business we are dedicated to customer service and take all complaints very seriously.

If you have any complaints or concerns you can contact us by:

Phone: 051-874036 Email:

Address: Shoe Centre, 16/17 Patrick Street, Waterford, X91 D520.

Security and Payments

All transactions which take place on Shoe Centre website are processed securely through Shopify payments systems. Shoe Centre has no access to any of your card or payment details.

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